Join the Team
Highland Campervans are the motorhome and campervan specialists in the Highlands & Islands and we are always looking for enthusiastic and hardworking members of staff to join our team. Our current opportunities can be viewed below - we also update any vacancies on our Facebook page.
This vacancy is being advertised via Adopt an Intern. All applications must be sent to the Adopt an Intern programme as per the details below.
Location: near Inverness
Salary: £20,000 per annum, full time (40 hours per week) for 4 months.
Start: April or May start.
Please note: This role will require the intern to work on a Saturday.
Closing date for applications: 26 March 2014, 5pm.
Highland Campervans is an established business, based on the outskirts of Inverness, offering a variety of services to campervan and motorhome owners, both locals and visitors alike. They currently wish to recruit a graduate intern to join their team. Working as a Hospitality and Marketing Intern you will be responsible for managing all aspects of Highland Campervan’s award winning hire fleet.
Principle tasks in this role will include: •Adding value to the customers’ holiday experience by providing excellent hospitality and expert advice from first-contact to end of holiday •Maximising hire bookings using social media and other marketing channels •Managing the marketing budget for the hire fleet •Devising and implementing a marketing strategy to maximise hire income both in and out of season •Creating an information area within the company’s shop/website to assist visitors with route planning and information gathering •Being responsible for the hire booking process from initial enquiry to post-hire turnaround: ?Responding to customer enquiries via email/phone ?Booking customers into the hire diary and sending out booking forms ?Checking that paperwork has been received, preparing hire agreements and invoices ?Dealing with pre-hire customer enquiries ?Despatching vehicle to customer, administering turnarounds when vehicle returned •Monitoring use of hire fleet accessories and consumables – re-ordering/purchasing items as necessary •Marketing the hire fleet to international market and ensuring the website accommodates international visitors •Liaising and interacting with other departments, providing assistance when needed.
Requirements: The ideal candidate will have a background in tourism, hospitality and/or marketing. Excellent interpersonal skills and an appreciation of the importance of high-level hospitality are essential. Self-motivated and able to work on their own initiative, the successful candidate will combine practical knowledge and understanding of business marketing with a passion for people and customer service. IT competent, you will be able to use social media and the internet to promote a product or service. You should be hard working and outgoing with strong attention to detail. Knowledge of the Highlands and Islands tourism industry would be highly beneficial.
Application: Please submit a CV and brief covering letter through the Adopt an Intern online application form on their website. All applications must be submitted by 5pm on the closing date. State a. your availability and b. relevant information on your skills/experience pertaining to the job spec. We do NOT accept e-mail applications unless otherwise stated. Please note: Adopt an Intern likes to stay in touch with applicants to see how they're faring with their internship/job search.