Terms and Conditions

These terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.


1. Pricing
1.1. Prices are quoted inclusive of value added tax, where applicable. This will be charged at the rate ruling at the date of supply.
1.2. If the cost of the goods as set out on the Order form increases between the date of the order and the estimated date of delivery, we (Highland Campervans) will notify you (the Purchaser) of the increase and, if you do not wish to accept the increase, we will cancel the order and return to you any deposit paid in full.

2. The Vehicle
2.1. All descriptions or illustrations contained in Highland Campervans’ website, brochures, catalogues or elsewhere are for identification purposes only. Highland Campervans, their respective servants or agents shall not be responsible for errors of description.
2.2. Where the agreement is for the purchase of goods to be ordered from any Manufacturer (e.g. built to order), we and you will agree an estimated delivery date. We will use best endeavours to deliver by such date, but do not guarantee time of delivery. We shall not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay caused by factors outside our control.
2.3 . In the event of the Manufacturer ceasing to make a vehicle of the type ordered by you, we shall return the deposit in full to you and cancel this agreement and we shall have no further liability for any losses that were not foreseeable by both parties at the time the contract was formed.

3. Payment of the Deposit and Purchase Price
3.1. The Buyer shall pay the deposit immediately on signing the Agreement at which point the Agreement shall come in to force.
3.2. The Buyer will pay us the balance of the purchase price of the goods before delivery. Once you have paid us in full for the goods, we will give you a reasonable length of time in which to take delivery, but if you fail to do so, we will dispose of the goods and will recover our rea-sonable losses before issuing the proceeds of the sale to you.
3.3. Collection will not take place before the date indicated on the order form unless an earlier delivery date is agreed.
3.4. If you fail reasonably to pay the balance of the purchase price of the goods, we may cancel the agreement and we will be entitled:
(a) to recover our reasonable losses (e.g. as a deduction from any deposit) as a result of the breach,
(b) to dispose of the goods as we may think fit without any liability to you.
3.5. Where a new vehicle is ordered from a Manufacturer, if we fail to deliver the vehicle within 53 days of the estimated delivery date you may give written notice to us requesting delivery within a further 7 days. Where a vehicle is already in stock, if we fail to deliver the vehicle within 30 days of the estimated delivery date you may give written notice to us requesting delivery within a further 7 days. If delivery does not occur then the contract may be cancelled and any deposit paid will be returned to you in full and we shall have no further liability for any losses that were not foreseeable by both parties at the time the contract was formed.

4. Part Exchanges
4.1. Where we agree to allow part of the purchase price to be satisfied by you delivering a used vehicle in part exchange, the used vehicle shall be delivered to and accepted by us subject to the following conditions:
(a) that the used vehicle will be delivered to us in the same condition as described by you at the time of the order (subject only to fair wear and tear);
(b) that any quoted or estimated part exchange value for the used vehicle will only be confirmed upon physical inspection by us;
(c) that either (i) the used vehicle is your absolute property and free from any Hire Purchase Agreement or other legal encumbrance whatsoever, or (ii) the used vehicle is the subject of a Hire Purchase or Credit Sale agreement and any outstanding finance is capa-ble of being settled by us. In such a case the amount of the part exchange allowance shall be reduced accordingly.
4.2. In the event of a used vehicle being taken in part exchange, we may proceed to dispose of it before delivery of the goods:
(a) If we dispose of the part exchange vehicle within the cooling off period or if the order is cancelled by us, the sum to be paid back for the part exchange vehicle shall be the previously agreed part exchange allowance price.
(b) In all other circumstances where the goods are not delivered or where the order is cancelled by you, the sum to be paid back for the part exchange vehicle shall be the lower of either the price at which it was sold by us or the previously agreed part exchange allowance price.

5. Collection of the Vehicle
5.1. Upon receipt of payment in full (cash or cleared funds) the Buyer shall be entitled to remove the vehicle on the agreed collection date between the Purchaser and Highland Campervans.
5.2. The Buyer shall pay Highland Campervans’ charges for storage and insurance of the vehicle if it is not removed within 7 days of the agreed collection date between the Buyer and Highland Campervans.
5. Ownership of the Vehicle
5.1. The ownership of any vehicle shall not pass to the Buyer until they have made payment of the total purchase price to Highland Camper-vans in full (cash or cleared funds).
5.2. The Buyer is solely responsible for complying with all legal requirements relating to the ownership and/or use of the vehicle, including obtaining all relevant licences, permissions and insurances.

6. Limitation of Liability
6.1. Nothing in these Terms shall limit or exclude our liability for any matter in respect of which it would be unlawful for us to exclude or restrict liability.
6.2. Subject to clause 6:1:
6.2.1. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms; and
6.2.2. Our total liability to you in respect of all other losses arising under or in connection with these Terms shall in no circumstances exceed the price of the vehicle.
6.3.Nothing in these terms and conditions will affect your statutory rights relating to either faulty or misdescribed goods, or poor quality ser-vices. For more information on these statutory rights contact a local authority Trading Standards Department or Citizens Advice Bureau.

7. Variation
7.1. Any variation to the Agreement and/or these Terms shall only be binding when agreed in writing and signed on behalf of Highland Campervans. Highland Campervans reserves the right to revise and amend the Agreement or these Terms from time to time. You will be subject to the terms in force at the date of the Agreement.

8. Notices
8.1. Any notice to be given under this agreement shall be deemed to have been duly served if sent by Recorded Delivery to your last known address in our possession and subsequently recorded as having been delivered.

9. Governing Law
9.1. The Agreement, incorporating these terms, and any matter arising from or in connection with it shall be governed by and construed in accordance with Scottish law.

10. Understanding
10.1. You should discuss with us any terms that you do not understand and check that all the information provided is accurate and correct, and that any special arrangements that may have been agreed during the sales process are included and detailed on the Order form, before signing this Agreement. If in any doubt, you should seek independent legal advice before signing this Agreement.

These terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.


1. Pricing
1.1. Prices are quoted inclusive of value added tax, where applicable. This will be charged at the rate ruling at the date of supply.
1.2. If the cost of the goods as set out on the Order form increases between the date of the order and the estimated date of delivery, we (Highland Camper-vans) will notify you (the Purchaser) of the increase and, if you do not wish to accept the increase, we will cancel the order and return to you any deposit paid in full.

2. The Vehicle
2.1. All descriptions or illustrations contained in Highland Campervans’ website, brochures, catalogues or elsewhere are for identification purposes only. Highland Campervans, any Seller and their respective servants or agents shall not be responsible for errors of description.
2.2. The Buyer should satisfy themselves prior to sale as to the condition of the vehicle and should exercise and rely on their own judgement as to whether the vehicle accords with any description.
2.3. Any reference to the age of the vehicle in the particulars relating to it is intended to be a reference to the year of first registration of the vehicle in the United Kingdom.

3. Basis of Sale
3.1. Pre-owned vehicles are the property of Highland Campervans, and any purchase will be covered by the Consumer Rights Act 2015.
3.2. Brokerage vehicles are sold on an “as seen as is” basis and no warranty or representation is made by Highland Campervans as to the condition of the vehi-cle or as to whether the vehicle accords with any description.
3.3. No remedies are available to the Buyer under the under the Consumer Rights Act 2015 for any vehicles sold under Highland Campervans’ brokerage service.

4. Part Exchanges
4.1. Where we agree to allow part of the purchase price to be satisfied by you delivering a used vehicle in part exchange, the used vehicle shall be delivered to and accepted by us subject to the following conditions:
(a) that the used vehicle will be delivered to us in the same condition as described by you at the time of the order (subject only to fair wear and tear);
(b) that any quoted or estimated part exchange value for the used vehicle will only be confirmed upon physical inspection by us;
(c) that either (i) the used vehicle is your absolute property and free from any Hire Purchase Agreement or other legal encumbrance whatsoever, or (ii) the used vehicle is the subject of a Hire Purchase or Credit Sale agreement and any outstanding finance is capable of being settled by us. In such a case the amount of the part exchange allowance shall be reduced accordingly.
4.2. In the event of a used vehicle being taken in part exchange, we may proceed to dispose of it before delivery of the goods:
(a) If we dispose of the part exchange vehicle within the cooling off period or if the order is cancelled by us, the sum to be paid back for the part ex-change vehicle shall be the previously agreed part exchange allowance price.
(b) In all other circumstances where the goods are not delivered or where the order is cancelled by you, the sum to be paid back for the part exchange vehicle shall be the lower of either the price at which it was sold by us or the previously agreed part exchange allowance price.

5. Payment of the Deposit and Purchase Price
5.1. The Buyer shall pay the deposit immediately on signing the Agreement at which point the Agreement shall come in to force.
The balance will normally be due in full upon collection of the vehicle on the agreed collection date between the Buyer and Highland Campervans.
5.2. The deposit is non refundable in the event of cancellation of the purchase and the Buyer may become liable for any further loss and damage arising

6. Collection of the Vehicle
6.1. Upon receipt of payment in full (cash or cleared funds) the Buyer shall be entitled to remove the vehicle on the agreed collection date between the Pur-chaser and Highland Campervans.
6.2. The Buyer shall pay Highland Campervans’ charges for storage and insurance of the vehicle if it is not removed within 7 days of the agreed collection date between the Buyer and Highland Campervans.

7. Ownership of the Vehicle
7.1. The ownership of any vehicle shall not pass to the Buyer until they have made payment of the total purchase price to Highland Campervans in full (cash or cleared funds).
7.2. The Buyer is solely responsible for complying with all legal requirements relating to the ownership and/or use of the vehicle, including obtaining all relevant licences, permissions and insurances.

8. Limitation of Liability
8.1. Nothing in these Terms shall limit or exclude our liability for any matter in respect of which it would be unlawful for us to exclude or restrict liability.
8.2. Subject to clause 6:1:
8.2.1. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms; and
8.2.2. Our total liability to you in respect of all other losses arising under or in connection with these Terms shall in no circumstances exceed the price of the vehi-cle.
8.3.Nothing in these terms and conditions will affect your statutory rights relating to either faulty or misdescribed goods, or poor quality services. For more infor-mation on these statutory rights contact a local authority Trading Standards Department or Citizens Advice Bureau.

9. Remedies for breach of the Buyer’s obligations
9.1. If the vehicle is not paid for in full and removed in accordance with clauses 3.1 and 4.1, or if there is any other breach of these Terms, Highland Campervans shall, at its absolute discretion and without prejudice to any other rights it may have, be entitled to exercise one or more of the following rights or remedies:
9.1.1. To take legal proceedings against the Buyer for damages for breach of the Agreement. Damages include commission that relates to 10% of the selling price for brokerage vehicles
9.1.2. To rescind the sale of the vehicle to the Purchaser (in which case the Purchaser shall lose their deposit)
9.1.3. To resell the vehicle or cause it to be resold by any means (e.g.re advertisement, public auction, private sale), in which case the Buyer shall then pay to Highland Campervans any resulting shortfall against the Total Purchase Price (after deduction of any part payment and addition of resale costs). Any surplus shall belong to Highland Campervans in the event of a new or pre-owned vehicle sale and to the Seller in the event of a brokerage sale.
9.1.4. To remove, store and insure the vehicle at the Buyer’s expense
9.1.5. To charge the Buyer interest on any sums due under clause 3.1 from the date such an amount was due until the date of payment at the rate of 4% over the Bank of England base rate per month
9.1.6. To retain the vehicle and release it to the Buyer only after payment has been made in full (in cash or cleared funds) of the total purchase price.
9.1.7. To apply any proceeds of sale then due or at any time afterwards becoming due to the Buyer towards the settlement of the Total Purchase Price and to exercise a lien on any property of the Buyer which is in Highland Campervans’ possession for
any purpose.

10. Variation
10.1. Any variation to the Agreement and/or these Terms shall only be binding when agreed in writing and signed on behalf of Highland Campervans. Highland Campervans reserves the right to revise and amend the Agreement or these Terms from time to time. You will be subject to the terms in force at the date of the Agreement.

11. Governing Law
11.1. The Agreement, incorporating these terms, and any matter arising from or in connection with it shall be governed by and construed in accordance with Scottish law.

12. Understanding
12.1. You should discuss with us any terms that you do not understand and check that all the information provided is accurate and correct, and that any special arrangements that may have been agreed during the sales process are included and detailed on the Order form, before signing this Agreement. If in any doubt, you should seek independent legal advice before signing this Agreement.

Brokerage vehicles are sold by Highland Campervans under brokerage on behalf of the owner. At no point do Highland Campervans take ownership or title of the vehicle and the vehicle at all times remains the property of the private seller.

Brokerage vehicles are sold on an “as seen as is” basis and no warranty or representation is made by Highland Campervans as to the condition of the vehicle or as to whether the vehicle accords with any description. No remedies are available to the buyer in the event of any problems that arise following the
purchase of the vehicle.

All brokerage vehicles will undergo an independent check to ensure the vehicle has not been stolen or written off and is not subject to any outstanding finance.

Highland Campervans will examine all brokerage vehicles at the point they are accepted for sale.

Any paperwork that the seller provides to Highland Campervans (such as manuals, service history, MOT certificates) will be handed over to the buyer upon collection of the vehicle.

Buyers are strongly advised to make their own checks prior to the purchase of a brokerage vehicle.

Buyers are advised to consider the purchase of an independent warranty.

Brokerage vehicles will be cleaned inside and out prior to your collection.

You will be offered a demonstration handover on collection day by one of our trained members of staff, explaining how to use the appliances and that they are in working order.

We will provide you with contact details for our support team in case you have any questions post-purchase.

Buyers will be made aware of any remaining periods of MOT’s, engine servicing, habitation servicing, but Highland Campervans will not guarantee any minimum periods applying. Should the buyer wish to extend these as part of their offer, or request Highland Campervans to arrange for work to be undertaken, the buyer can pay Highland Campervans for any additional work carried out.