These terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

1. Pricing
1.1. Prices are quoted inclusive of value added tax, where applicable. This will be charged at the rate ruling at the date of supply.
1.2. If the cost of the goods as set out on the Order form increases between the date of the order and the estimated date of delivery, we (Highland Campervans) will notify you (the Purchaser) of the increase and, if you do not wish to accept the increase, we will cancel the order and return to you any deposit paid in full.

2. The Vehicle
2.1. All descriptions or illustrations contained in Highland Campervans’ website, brochures, catalogues or elsewhere are for identification purposes only. Highland Campervans, their respective servants or agents shall not be responsible for errors of description.
2.2. Where the agreement is for the purchase of goods to be ordered from any Manufacturer (e.g. built to order), we and you will agree an estimated delivery date. We will use best endeavours to deliver by such date, but do not guarantee time of delivery. We shall not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay caused by factors outside our control.
2.3 . In the event of the Manufacturer ceasing to make a vehicle of the type ordered by you, we shall return the deposit in full to you and cancel this agreement and we shall have no further liability for any losses that were not foreseeable by both parties at the time the contract was formed.

3. Payment of the Deposit and Purchase Price
3.1. The Buyer shall pay the deposit immediately on signing the Agreement at which point the Agreement shall come in to force.
3.2. The Buyer will pay us the balance of the purchase price of the goods before delivery. Once you have paid us in full for the goods, we will give you a reasonable length of time in which to take delivery, but if you fail to do so, we will dispose of the goods and will recover our rea-sonable losses before issuing the proceeds of the sale to you.
3.3. Collection will not take place before the date indicated on the order form unless an earlier delivery date is agreed.
3.4. If you fail reasonably to pay the balance of the purchase price of the goods, we may cancel the agreement and we will be entitled:
(a) to recover our reasonable losses (e.g. as a deduction from any deposit) as a result of the breach,
(b) to dispose of the goods as we may think fit without any liability to you.
3.5. Where a new vehicle is ordered from a Manufacturer, if we fail to deliver the vehicle within 53 days of the estimated delivery date you may give written notice to us requesting delivery within a further 7 days. Where a vehicle is already in stock, if we fail to deliver the vehicle within 30 days of the estimated delivery date you may give written notice to us requesting delivery within a further 7 days. If delivery does not occur then the contract may be cancelled and any deposit paid will be returned to you in full and we shall have no further liability for any losses that were not foreseeable by both parties at the time the contract was formed.

4. Part Exchanges
4.1. Where we agree to allow part of the purchase price to be satisfied by you delivering a used vehicle in part exchange, the used vehicle shall be delivered to and accepted by us subject to the following conditions:
(a) that the used vehicle will be delivered to us in the same condition as described by you at the time of the order (subject only to fair wear and tear);
(b) that any quoted or estimated part exchange value for the used vehicle will only be confirmed upon physical inspection by us;
(c) that either (i) the used vehicle is your absolute property and free from any Hire Purchase Agreement or other legal encumbrance whatsoever, or (ii) the used vehicle is the subject of a Hire Purchase or Credit Sale agreement and any outstanding finance is capa-ble of being settled by us. In such a case the amount of the part exchange allowance shall be reduced accordingly.
4.2. In the event of a used vehicle being taken in part exchange, we may proceed to dispose of it before delivery of the goods:
(a) If we dispose of the part exchange vehicle within the cooling off period or if the order is cancelled by us, the sum to be paid back for the part exchange vehicle shall be the previously agreed part exchange allowance price.
(b) In all other circumstances where the goods are not delivered or where the order is cancelled by you, the sum to be paid back for the part exchange vehicle shall be the lower of either the price at which it was sold by us or the previously agreed part exchange allowance price.

5. Collection of the Vehicle
5.1. Upon receipt of payment in full (cash or cleared funds) the Buyer shall be entitled to remove the vehicle on the agreed collection date between the Purchaser and Highland Campervans.
5.2. The Buyer shall pay Highland Campervans’ charges for storage and insurance of the vehicle if it is not removed within 7 days of the agreed collection date between the Buyer and Highland Campervans.
5. Ownership of the Vehicle
5.1. The ownership of any vehicle shall not pass to the Buyer until they have made payment of the total purchase price to Highland Camper-vans in full (cash or cleared funds).
5.2. The Buyer is solely responsible for complying with all legal requirements relating to the ownership and/or use of the vehicle, including obtaining all relevant licences, permissions and insurances.

6. Limitation of Liability
6.1. Nothing in these Terms shall limit or exclude our liability for any matter in respect of which it would be unlawful for us to exclude or restrict liability.
6.2. Subject to clause 6:1:
6.2.1. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms; and
6.2.2. Our total liability to you in respect of all other losses arising under or in connection with these Terms shall in no circumstances exceed the price of the vehicle.
6.3.Nothing in these terms and conditions will affect your statutory rights relating to either faulty or misdescribed goods, or poor quality ser-vices. For more information on these statutory rights contact a local authority Trading Standards Department or Citizens Advice Bureau.

7. Variation
7.1. Any variation to the Agreement and/or these Terms shall only be binding when agreed in writing and signed on behalf of Highland Campervans. Highland Campervans reserves the right to revise and amend the Agreement or these Terms from time to time. You will be subject to the terms in force at the date of the Agreement.

8. Notices
8.1. Any notice to be given under this agreement shall be deemed to have been duly served if sent by Recorded Delivery to your last known address in our possession and subsequently recorded as having been delivered.

9. Governing Law
9.1. The Agreement, incorporating these terms, and any matter arising from or in connection with it shall be governed by and construed in accordance with Scottish law.

10. Understanding
10.1. You should discuss with us any terms that you do not understand and check that all the information provided is accurate and correct, and that any special arrangements that may have been agreed during the sales process are included and detailed on the Order form, before signing this Agreement. If in any doubt, you should seek independent legal advice before signing this Agreement.

These terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

1. Pricing
1.1. Prices are quoted inclusive of value added tax, where applicable. This will be charged at the rate ruling at the date of supply.
1.2. If the cost of the goods as set out on the Order form increases between the date of the order and the estimated date of delivery, we (Highland Camper-vans) will notify you (the Purchaser) of the increase and, if you do not wish to accept the increase, we will cancel the order and return to you any deposit paid in full.

3. Basis of Sale
3.1. Pre-owned vehicles are the property of Highland Campervans, and any purchase will be covered by the Consumer Rights Act 2015.
3.2. Brokerage vehicles are sold on an “as seen as is” basis and no warranty or representation is made by Highland Campervans as to the condition of the vehi-cle or as to whether the vehicle accords with any description.
3.3. No remedies are available to the Buyer under the under the Consumer Rights Act 2015 for any vehicles sold under Highland Campervans’ brokerage service.

4. Part Exchanges
4.1. Where we agree to allow part of the purchase price to be satisfied by you delivering a used vehicle in part exchange, the used vehicle shall be delivered to and accepted by us subject to the following conditions:
(a) that the used vehicle will be delivered to us in the same condition as described by you at the time of the order (subject only to fair wear and tear);
(b) that any quoted or estimated part exchange value for the used vehicle will only be confirmed upon physical inspection by us;
(c) that either (i) the used vehicle is your absolute property and free from any Hire Purchase Agreement or other legal encumbrance whatsoever, or (ii) the used vehicle is the subject of a Hire Purchase or Credit Sale agreement and any outstanding finance is capable of being settled by us. In such a case the amount of the part exchange allowance shall be reduced accordingly.
4.2. In the event of a used vehicle being taken in part exchange, we may proceed to dispose of it before delivery of the goods:
(a) If we dispose of the part exchange vehicle within the cooling off period or if the order is cancelled by us, the sum to be paid back for the part ex-change vehicle shall be the previously agreed part exchange allowance price.
(b) In all other circumstances where the goods are not delivered or where the order is cancelled by you, the sum to be paid back for the part exchange vehicle shall be the lower of either the price at which it was sold by us or the previously agreed part exchange allowance price.

5. Payment of the Deposit and Purchase Price
5.1. The Buyer shall pay the deposit immediately on signing the Agreement at which point the Agreement shall come in to force.
The balance will normally be due in full upon collection of the vehicle on the agreed collection date between the Buyer and Highland Campervans.
5.2. The deposit is non refundable in the event of cancellation of the purchase and the Buyer may become liable for any further loss and damage arising

6. Collection of the Vehicle
6.1. Upon receipt of payment in full (cash or cleared funds) the Buyer shall be entitled to remove the vehicle on the agreed collection date between the Pur-chaser and Highland Campervans.
6.2. The Buyer shall pay Highland Campervans’ charges for storage and insurance of the vehicle if it is not removed within 7 days of the agreed collection date between the Buyer and Highland Campervans.

7. Ownership of the Vehicle
7.1. The ownership of any vehicle shall not pass to the Buyer until they have made payment of the total purchase price to Highland Campervans in full (cash or cleared funds).
7.2. The Buyer is solely responsible for complying with all legal requirements relating to the ownership and/or use of the vehicle, including obtaining all relevant licences, permissions and insurances.

8. Limitation of Liability
8.1. Nothing in these Terms shall limit or exclude our liability for any matter in respect of which it would be unlawful for us to exclude or restrict liability.
8.2. Subject to clause 6:1:
8.2.1. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms; and
8.2.2. Our total liability to you in respect of all other losses arising under or in connection with these Terms shall in no circumstances exceed the price of the vehi-cle.
8.3.Nothing in these terms and conditions will affect your statutory rights relating to either faulty or misdescribed goods, or poor quality services. For more infor-mation on these statutory rights contact a local authority Trading Standards Department or Citizens Advice Bureau.

9. Remedies for breach of the Buyer’s obligations
9.1. If the vehicle is not paid for in full and removed in accordance with clauses 3.1 and 4.1, or if there is any other breach of these Terms, Highland Campervans shall, at its absolute discretion and without prejudice to any other rights it may have, be entitled to exercise one or more of the following rights or remedies:
9.1.1. To take legal proceedings against the Buyer for damages for breach of the Agreement. Damages include commission that relates to 10% of the selling price for brokerage vehicles
9.1.2. To rescind the sale of the vehicle to the Purchaser (in which case the Purchaser shall lose their deposit)
9.1.3. To resell the vehicle or cause it to be resold by any means (e.g.re advertisement, public auction, private sale), in which case the Buyer shall then pay to Highland Campervans any resulting shortfall against the Total Purchase Price (after deduction of any part payment and addition of resale costs). Any surplus shall belong to Highland Campervans in the event of a new or pre-owned vehicle sale and to the Seller in the event of a brokerage sale.
9.1.4. To remove, store and insure the vehicle at the Buyer’s expense
9.1.5. To charge the Buyer interest on any sums due under clause 3.1 from the date such an amount was due until the date of payment at the rate of 4% over the Bank of England base rate per month
9.1.6. To retain the vehicle and release it to the Buyer only after payment has been made in full (in cash or cleared funds) of the total purchase price.
9.1.7. To apply any proceeds of sale then due or at any time afterwards becoming due to the Buyer towards the settlement of the Total Purchase Price and to exercise a lien on any property of the Buyer which is in Highland Campervans’ possession for
any purpose.

10. Variation
10.1. Any variation to the Agreement and/or these Terms shall only be binding when agreed in writing and signed on behalf of Highland Campervans. Highland Campervans reserves the right to revise and amend the Agreement or these Terms from time to time. You will be subject to the terms in force at the date of the Agreement.

11. Governing Law
11.1. The Agreement, incorporating these terms, and any matter arising from or in connection with it shall be governed by and construed in accordance with Scottish law.

12. Understanding
12.1. You should discuss with us any terms that you do not understand and check that all the information provided is accurate and correct, and that any special arrangements that may have been agreed during the sales process are included and detailed on the Order form, before signing this Agreement. If in any doubt, you should seek independent legal advice before signing this Agreement.

Brokerage vehicles are sold by Highland Campervans under brokerage on behalf of the owner. At no point do Highland Campervans take ownership or title of the vehicle and the vehicle at all times remains the property of the private seller.

Brokerage vehicles are sold on an “as seen as is” basis and no warranty or representation is made by Highland Campervans as to the condition of the vehicle or as to whether the vehicle accords with any description. No remedies are available to the buyer in the event of any problems that arise following the
purchase of the vehicle.

All brokerage vehicles will undergo an independent check to ensure the vehicle has not been stolen or written off and is not subject to any outstanding finance.

Highland Campervans will examine all brokerage vehicles at the point they are accepted for sale.

Any paperwork that the seller provides to Highland Campervans (such as manuals, service history, MOT certificates) will be handed over to the buyer upon collection of the vehicle.

Buyers are strongly advised to make their own checks prior to the purchase of a brokerage vehicle.

Buyers are advised to consider the purchase of an independent warranty.

Brokerage vehicles will be cleaned inside and out prior to your collection.

You will be offered a demonstration handover on collection day by one of our trained members of staff, explaining how to use the appliances and that they are in working order.

We will provide you with contact details for our support team in case you have any questions post-purchase.

Buyers will be made aware of any remaining periods of MOT’s, engine servicing, habitation servicing, but Highland Campervans will not guarantee any minimum periods applying. Should the buyer wish to extend these as part of their offer, or request Highland Campervans to arrange for work to be undertaken, the buyer can pay Highland Campervans for any additional work carried out.

These Terms and Conditions govern the use of the vehicle storage facilities ("Facility") provided
by Highland Campervans (“HCV”) located at Kerrowaird Steading, Dalcross, Inverness, IV2 7JQ.
By entering into a storage agreement, the customer ("Customer") agrees to the following
terms:

1. Storage Agreement
1.1 The Customer agrees to store their vehicle at the Facility under the terms and conditions
set forth in this agreement.
1.2 The storage space will be allocated to the Customer upon receipt of full payment and
completion of any required forms.
1.3 “Vehicle” in this agreement refers to any type of Caravan, Motorhome, Camper, Trailer,
Boat or similar leisure vehicle, placed into storage at the Facility.
1.4 When booking a storage space all customers acknowledge that Highland Campervans is
not solely a storage facility and is used for other business purposes. Therefore, there may be
other customers on the business site.

2. Use of the Facility
2.1 The Customer is solely responsible for ensuring their vehicle is in proper working order,
including but not limited to having adequate tyres, fluids, and battery before storage.
2.2 The Facility will not be responsible for any loss or damage caused by faulty vehicles,
including but not limited to mechanical failures or leaks.
2.3 All visitors to the Highland Campervans site, including those accessing vehicles in storage,
must sign in and out of the site via the Visitors Book in reception. This is to comply with
essential fire safety regulations and to enable monitoring of people accessing the storage area.
2.4 The Customer must store their vehicle in the designated area assigned by Highland
Campervans. The Customer is prohibited from moving to or using any other space. All items
must be stored neatly within or on the vehicle itself.
2.5 Highland Campervans requires the owner to leave one set of keys including access to
security systems. All keys will be kept in a secure safe.
2.6 All personal valuables must be removed from vehicles prior to storage. Windows and
doors are to remain locked during the required period on site.
2.7 A standard storage plot will be 3.5m wide x 8m long. Any vehicles over these dimensions
will require an ‘Oversize’ storage space, for which the fees will be agreed separately.
2.8 All vehicles and allocated plots must be kept tidy and no litter is to be left behind.
Damage to any storage spaces must be rectified at the Customers expense.
2.9 Storage pitches are non-transferrable. The agreement exists only between Highland
Campervans and the named persons on the booking form.

3. Payment and Fees
3.1 The Customer agrees to pay all applicable fees in advance, including any applicable taxes.
3.2 Storage fees are due on the first day of the month and must be paid on time. Late
payments may incur a late fee as specified in the storage agreement.
3.3 If the Customer fails to pay for the storage space, Highland Campervans reserves the right
to refuse further access to the Facility and/or initiate legal proceedings to recover unpaid
amounts.
3.4 Vehicles in storage which become in arrears with storage fees will become subject to a
Notice of Lien. Highland Campervans will retain the vehicle until all charges incurred in respect
of the vehicle have been paid. Should the vehicle owner not settle outstanding charges in a
timely manner, Highland Campervans will be authorised to sell the vehicle to clear outstanding
charges.

4. Access to the Facility
4.1 You may access your Vehicle during the Storage Facility’s regular business hours 9am –
5pm Monday to Saturday. Access outside of business hours may be arranged by prior
agreement and may incur an additional fee.
4.2 Access to the Facility may be denied if payment is overdue or if the vehicle is deemed to
pose a safety risk.
4.3 In summer months, Highland Campervans may operate Sunday opening hours, during
which times access to Vehicle storage is allowed. This is not contractual and may be subject to
change without notice.
4.4 Only named persons as indicated on the booking form will be able to collect keys and
remove vehicles from storage. ID may be requested by Highland Campervans staff.

5. Condition of Vehicle
5.1 The vehicle must be in good working condition when delivered for storage. It is the
customer’s responsibility to ensure the vehicle is roadworthy, secured, and does not pose a risk
to others.
5.2 The Customer must ensure that the vehicle is clean and does not contain valuable
personal items, illegal substances or hazardous materials, such as fuel, flammable goods, or
perishable items.
5.3 Highland Campervans reserves the right to inspect the vehicle for compliance with these
standards and may refuse storage of any vehicle deemed unsuitable.
5.4 All gas bottles must be switched off whilst in storage and no other noxious, dangerous,
hazardous or explosive goods are permitted on site.
5.5 Highland Campervans is not responsible for battery conditions or deterioration. Owners
are encouraged to remove leisure batteries for long periods of storage, especially in colder
weather and take them home for maintenance/charging.
5.6 To prevent handbrakes seizing during longer periods of storage, we advise vehicle wheels
are chocked and any corner steadies are wound down. This will enable the handbrake to be
applied more lightly and not left engaged under duress.

6. Liability and Insurance
6.1 All caravans/trailers must have two security devices fitted as a minimum including a hitch
lock and wheel camp. Motorhomes/vehicles must be fitted with a steering wheel lock as a
minimum.
6.2 When booking a storage space, the owner agrees to provide Highland Campervans with
Proof of ID (i.e. Driving licence or passport) plus a Proof of Address (ie utility bill or similar, but
not the same driving licence). Copies of these documents will be held by Highland Campervans
for identification purposes.
6.3 The Storage Facility uses reasonable precautions to secure the premises, including CCTV
surveillance, gated access and perimeter bunds.
6.4 While the Storage Facility provides security, it cannot guarantee the absolute safety of
your Vehicle. The Customer agrees that the Storage Facility is not liable for loss, theft, or
damage to the vehicle unless caused by the Storage Facility’s gross negligence or wilful
misconduct.
6.5 Periodic checks may be made on the identity of all vehicles stored on site. By entering the
storage agreement, the vehicle owner warrants that they have ownership and legal title of the
vehicle in storage.
6.6 Highland Campervans excludes liability for damages caused by vermin infestation. Owners
must remove food sources from vehicles during storage periods. We strongly recommend that
mouse traps are placed within the vehicle and under a vehicle bonnet.
6.7 Highland Campervans is not liable in periods of adverse weather such as snow or strong
winds, for damage to vehicles, this includes but is not limited to snow piling on a vehicle roof or
solar panels being blocked.

7. Termination and Removal
7.1 The Customer may terminate the storage agreement at any time, in writing, and by
providing 7 days' notice.
7.2 Highland Campervans reserves the right to terminate the agreement and remove the
vehicle if the terms are violated, or if payment is not received.
7.3 If the vehicle is not removed from the Facility by the agreed date, additional storage fees
may apply.
7.4 Highland Campervans has a zero-tolerance policy for abusive language or behaviour
towards staff. This will result in the termination of the storage agreement and owners will be
asked to remove their stored unit from the premises with immediate effect, forfeiting any
advance payments made.

8. Damage or Loss
8.1 Highland Campervans is not liable for any loss, theft, or damage to the vehicle or its
contents during the storage period unless proven to be caused by Highland Campervans
negligence.
8.2 You must inform the Storage Facility immediately of any damage, theft, or vandalism of
your vehicle while in storage, providing photographs or videos of evidence.
8.3 The Customer agrees to indemnify and hold harmless Highland Campervans against any
claims, losses, or damages arising from the storage or handling of the vehicle, including but not
limited to theft, damage, or personal injury.

9. Prohibited Activities
9.1 The Customer may not perform any mechanical work or repairs on the vehicle at the
Facility or outsource work to 3rd parties. Only Highland Campervans technicians are permitted
to work on vehicles stored in the Facility.
9.2 The storage of hazardous materials, explosives, or flammable substances is strictly
prohibited.
9.3 The Customer may not use the storage space for any illegal or unauthorized activities.
9.4 No trading is permitted from the site, and vehicles must not be advertised for sale whilst
on site, unless using the Highland Campervan brokerage service.
9.5 Any vehicles on site at Highland Campervans must not be inhabited during the storage
period.

10. Modifications to Terms
10.1 Highland Campervans reserves the right to modify these Terms and Conditions at any
time. Any changes will be communicated to the Customer in writing or via email, and the
updated terms will take effect upon notice.

Terms and Conditions

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